Sofia Balkan Palace, Sofia

I had a pleasant stay at the hotel. The rooms were clean and comfy with some lovely amenities, but the small bathtub and colder temperature were minor drawbacks. The location was ideal for exploring Sofia, although the dining experience could have been improved with more options.

The hotel has a mix of pros and cons. The rooms range from classically nice to a deluxe room, with some being of a pretty poor standard. The service is generally good, but there are instances of oversight like an uncleaned booking and AC limitations due to a large delegation. The location is great for downtown access and proximity to shopping spots, but there are ongoing historical site excavations nearby. The dining experience is top-notch with a variety of choices, including vegan and gluten-free options. Overall, the facilities meet expectations, providing necessary amenities. However, the rooms show signs of being run down with stinky carpets and uncomfortable furniture.

The hotel is centrally located, right next to the Serdika metro station, making it a great base for exploring Sofia. The rooms were a bit small and not as clean as expected, with dated furniture. The service was pleasant and accommodating, offering useful recommendations. The dining options were satisfactory, with a selection of Bulgarian specialties. Overall, a convenient choice for my trip, though not without some drawbacks.

I had a fantastic stay at this hotel. The rooms were comfortable, offering everything I needed for pleasant days, and the views were amazing. Despite some minor issues, the overall experience was enjoyable.

The hotel had its ups and downs. The location was perfect right in the heart of the city, close to everything you need, but the rooms weren't as clean as expected. The service was a mixed bag with some staff being very helpful while others were not up to par. The dining experience was okay, not the best I've had. However, the facilities were decent overall.

The hotel may not scream 'Luxury' as expected, but my stay was warm and comfortable. The proximity to the nightclub across the street posed some noise inconvenience, and I noticed a small crack in the ceiling of my room. However, the service was helpful and the location excellent, right in the heart of the city with easy access to restaurants and bars.

My stay at the hotel was an interesting experience. The rooms were cozy and had a unique feature of being able to see Roman ruins in the inner courtyard, but they were on the tiny side and of a pretty poor standard. Despite that, the room was warm and had its charms. The service, though not professional, had its highs and lows, with a loud argument occurring with a lady who seemed out of place, yet the waiting staff in the dining room and reception were exceptional, friendly, and helpful. The location was fantastic, right in the heart of the city and surrounded by shops, restaurants, and cafes, making it super convenient to explore the area, although I did notice some renovations taking place simultaneously. Dining offered a variety of flavors, with something for everyone to enjoy, but it fell short with poor quality and forgotten items. Overall, the experience was quite mixed.