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Sofia Balkan Palace, Sofia

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From120US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5 Sveta Nedelya Square, Sofia, Bulgaria, 1000

Sofia Balkan Palace Hotel is located in the historic heart of Sofia, Bulgaria, adjacent to the ancient Roman city complex of Serdika. The hotel is part of the President's Palace complex and features sophisticated architecture inspired by the capital's rich heritage. It offers modern amenities while maintaining an elegant atmosphere.

Location

Conveniently located next to the Serdika Underground Station, the hotel offers easy access to Sofia’s attractions. It is a short distance from landmarks like the National Palace of Culture and the iconic Alexander Nevsky Cathedral. Sofia Airport is approximately 10 km away, with direct metro connections available.

Rooms

Comprising 241 air-conditioned guest rooms and suites, the Sofia Balkan Palace Hotel emphasizes comfort and style. Each room includes premium bedding, minibars, and modern conveniences such as coffee-making facilities and complimentary Wi-Fi. Certain room categories also offer seating areas, stunning city views, and luxurious bathrooms.

Eat & Drink

Restaurant Labels provides an opulent dining experience featuring a menu that blends international cuisine with authentic Bulgarian dishes. Meanwhile, the Lobby Bar Basilica offers a relaxed setting where guests can enjoy signature cocktails and light refreshments. Additionally, guests can also dine at the Stardust restaurant for more casual meals.

Leisure & Business

The hotel supports both leisure and business needs with a health club, a fitness center, and elegant meeting rooms. The spacious conference center can accommodate various events while offering state-of-the-art audio-visual equipment and dedicated event planning services. Guests can also enjoy recreational amenities such as a sauna and a winter garden.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
31 m² 
Bed options:
1 King-size bed
Air conditioning
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Executive King Room
Max:
2 persons
31 m² 
Bed options:
1 King-size bed
Coffee machine
Air conditioning
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Deluxe Suite 1 King Bed View to Sveta Nedelya Square
Max:
2 persons
40 m² 
Bed options:
1 King-size bed
City view
Coffee machine
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Sofia400 m
Airports
Sofia (SOF) 11.5 km
Train
Sofia Central Bus Station 1.5 km
Underground
Serdika200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

5 Sveta Nedelya Square, Sofia, Bulgaria, 1000
Map view
street view
5 Sveta Nedelya Square, Sofia, Bulgaria, 1000
Nearby
Museum
Regional History Museum
300 m
Market
Central Sofia Market Hall
420 m
Park
City Garden
590 m
Theatre
"Ivan Vazov" National Theater
600 m
Museum
National Institute of Archaeology with Museum
530 m
Mosque
Banya Bashi Mosque
320 m
Gallery
National Art Gallery
550 m
Church
Church of St Petka of the Saddlers
170 m
pl Sveta Nedelya
Holy Nedelya Church
70 m
Vitosha boulevard
580 m
Park
Doctor's Garden
260 m
bul. "Vitosha" 2
Sofia Court House
300 m
Church
The Rotunda Church of St George
210 m
SofiaBulgaria
Monument to the Unknown Warrior
360 m
Church
Ancient Orthodox Church Saint Parascheva
100 m
Restaurants
Basilica All Day Bar
220 m
Sofia Sveta Nedely Square 5
Bar & Dinner Rotonda
180 m
Ulica Saborna 14_
Capo Mediterranean Restaurant
140 m
ul.Saborna 14
DSQUARED2 Cocktails & Lounge
100 m
pl.Sveta Nedelya 16
Kumbare
160 m
ul.Saborna 14
Spaghetti Kitchen & Bar
260 m
3 pl. "Sveta Nedelya"
LARGO di Serdika bar&diner
200 m
Maria Luiza 2
Espresso Cultura Specialty Coffee
270 m
Suborna 7
Shtastlivetsa Vitoshka
530 m
Vitosha Blvd. 27 Sofia Center
Skaptobara
640 m
Iskar 11A

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
convenient location
nice balcony
pricey dining
mix of service quality
7.0/10
Very good
Rooms
6.4
Location
8.5
Service
7.0
Dining
6.5
Guest reviews
7.0/10
based on 12 reviews
8.2
8.2/10based on 5658 reviews
Paul
United Kingdom, March  2024
6.0/10

The hotel is in a great central location with lots of bars nearby, making it convenient for sightseeing. The rooms, although a bit oldish and noisy, have a small balcony where you can relax. The service is a mix of friendly and rude encounters. The dining was not worth the price, offering tired options. The location is definitely the highlight, despite being in rapid decay.

Rooms
7.0
The rooms are a bit oldish and noisy but have a nice balcony for relaxation.
Service
6.0
The service had both helpful and friendly aspects mixed with some rude encounters.
Location
8.0
The central location near bars and a subway stop is the best feature despite some signs of decay.
Dining
5.0
The dining experience was overpriced and not satisfactory in quality.
Facilities
5.0
convenient location
pricey dining
Greg
United States, February  2024
7.6/10

I had a mixed experience at the hotel. The rooms were spacious with beautiful views, but they weren't ready upon my arrival due to ongoing renovation, causing some disturbance. The lack of a coffee machine was also a downside. On the bright side, the hotel's location was perfect for exploring the city on foot, allowing me to see all the tourist places within a few hours.

Rooms
7.0
The rooms were spacious with beautiful views, but the renovation caused some disturbance upon arrival. The absence of a coffee machine was a downside.
Service
8.0
The staff was friendly and helpful, especially during the ongoing renovation. They promptly addressed issues in the rooms and were accommodating.
Location
8.0
The hotel's central location was convenient, making it easy to reach all the tourist spots on foot. However, noise could be a disturbance at times.
Dining
7.0
The dining experience was acceptable with a broad buffet selection, but it didn't stand out compared to other options in the city.
Facilities
8.0
The hotel offers a range of facilities including room service, car hire, dry cleaning, laundry, and paid airport shuttle services.
Barbara
United States, September  2023
6.6/10

I was thrilled with the location of the hotel, right in the heart of Sofia with easy access to restaurants, attractions, and the metro. However, the lack of a bar and some dated aspects were a bit of a letdown. The room served well for small meetings and was quiet despite being near a nightclub, but the metal parts on the power socket were a safety concern.

Rooms
8.0
The room was perfect for small meetings, quiet despite its proximity to a nightclub, but the power socket had safety issues.
Service
5.0
The service was subpar as leaving the door open after cleaning was a security risk and let the overall experience down.
Location
7.0
The best thing about the hotel is its central location in Sofia, but it lacked a bar and felt a bit dated.
Dining
6.0
The dining experience was a reasonable attempt at a broad buffet with a mixture of local, continental, and American offerings, but nothing truly stood out.
Facilities
7.0
The facilities were basic, nothing extraordinary, but they served their purpose adequately.
Edgar
United States, September  2023
6.4/10

My stay at the hotel was a mixed experience. The rooms were small and outdated, making it a bit uncomfortable, but the warm and cozy air conditioning provided some relief. The service was a hit-or-miss; while Neil at the front desk was very helpful, some staff members came off as rude. The location was excellent, with easy access to transportation options and various attractions, although there were cleanliness issues in some areas. The dining experience was enjoyable, with a good selection that catered to different tastes. Overall, the stay had its ups and downs.

Rooms
5.0
The rooms were small and outdated, making it a bit claustrophobic. Difficulty in controlling the room temperature was an issue, but the air conditioning provided some comfort.
Service
6.0
The service was a mix of helpfulness, especially from Neil at the front desk, and occasional rudeness from other staff members.
Location
7.0
The hotel's location was very convenient, close to public transport options and within walking distance of key attractions. However, cleanliness issues were noted in some areas.
Dining
8.0
The dining experience was excellent, offering a nice selection of dishes that could cater to various preferences.
Facilities
6.0
The facilities provided flexibility for different needs, but some areas lacked proper maintenance.
good dining selection
outdated rooms
James
United Kingdom, September  2023
7.2/10

I stayed at a hotel with high ceiling and gold-leafed chandeliers. The room I had showed signs of wear and tear like peeling wallpaper, stains on the floor, frayed curtains, and a tub that didn't drain, indicating it could use refurbishing. The location was perfect for exploring Sofia but being 300ft from a nightclub meant a potential noisy night. The service was a mix of creativity and a lack of knowledge about the local food scene, but the staff were still dedicated to making my stay enjoyable. The dining options were decent but could benefit from adding more local dishes for authenticity.

Rooms
5.0
The room I stayed in had some issues like peeling wallpaper, stains on the floor, frayed curtains, and a tub that wouldn't drain, suggesting it needs refurbishing.
Service
7.0
Despite the staff's poor knowledge of food options in the city, they were creative and remained committed to ensuring a pleasant experience during my stay in Sofia.
Location
9.0
The hotel's location was exceptional, being in the heart of Sofia close to everything I needed to explore the city.
Dining
7.0
The dining experience offered a reasonable attempt at a diverse buffet with a mix of local, continental, and American cuisine, but could do with more local pastry and dishes for an authentic touch.
Facilities
8.0
The facilities at the hotel were adequate, providing essential services like room service, car hire, dry cleaning, laundry, and paid airport shuttle.
Guy
United States, September  2023
7.4/10

I had a pleasant stay at the hotel. The rooms were clean and comfy with some lovely amenities, but the small bathtub and colder temperature were minor drawbacks. The location was ideal for exploring Sofia, although the dining experience could have been improved with more options.

Rooms
8.0
The room was clean, comfortable, and functional with nice toiletries and amenities.
Service
7.0
The staff members were efficient and chatty, although there seemed to be limited personnel available. The service offerings were satisfactory.
Location
9.0
The location was excellent for sightseeing and enjoying the vibrant atmosphere of Sofia, with easy access to public transportation.
Dining
6.0
The dining options were somewhat lacking, and the staff's attitude could have been better towards customers.
Facilities
7.0
The hotel offered essential facilities, which met my basic needs during the stay.
Great location
Limited dining options
David
United Kingdom, August  2023
7.2/10

The hotel has a mix of pros and cons. The rooms range from classically nice to a deluxe room, with some being of a pretty poor standard. The service is generally good, but there are instances of oversight like an uncleaned booking and AC limitations due to a large delegation. The location is great for downtown access and proximity to shopping spots, but there are ongoing historical site excavations nearby. The dining experience is top-notch with a variety of choices, including vegan and gluten-free options. Overall, the facilities meet expectations, providing necessary amenities. However, the rooms show signs of being run down with stinky carpets and uncomfortable furniture.

Rooms
5.0
The deluxe room was great, but some rooms were of a pretty poor standard with stinky carpets, dusty curtains, and uncomfortable old furniture.
Service
7.0
The staff, although generally helpful and cheerful, faced challenges like AC limitations due to a big delegation and oversight on cleaning up after the previous occupant.
Location
8.0
The hotel's downtown location next to the metro station is amazing, making it convenient for visiting shopping spots and restaurants. However, ongoing historical site excavations nearby might be disruptive.
Dining
9.0
The dining experience is excellent with a variety of choices, including vegan and gluten-free products.
Facilities
7.0
The facilities are decent with essential services like room service, car hire, dry cleaning, laundry, and airport shuttle available.
Joyce
United Kingdom, July  2023
7.4/10

The hotel is centrally located, right next to the Serdika metro station, making it a great base for exploring Sofia. The rooms were a bit small and not as clean as expected, with dated furniture. The service was pleasant and accommodating, offering useful recommendations. The dining options were satisfactory, with a selection of Bulgarian specialties. Overall, a convenient choice for my trip, though not without some drawbacks.

Rooms
6.0
The room size was smaller than anticipated with combined bath and shower, and not very clean. The furniture seemed outdated.
Service
8.0
The service was welcoming and helpful, providing great food recommendations and overall a polite and nice experience.
Location
9.0
The location is ideal, right on the Serdika metro station, which was very convenient for getting around Sofia.
Dining
7.0
Although the dining experience was decent, the breakfast didn't stand out compared to other food options in Sofia.
Facilities
7.0
The facilities met basic needs, making for a comfortable stay during my trip to Sofia.
John
United Kingdom, May  2023
8.4/10

I had a fantastic stay at this hotel. The rooms were comfortable, offering everything I needed for pleasant days, and the views were amazing. Despite some minor issues, the overall experience was enjoyable.

Rooms
8.0
The room I stayed in was very comfortable with everything I needed for a pleasant stay. The peeling wallpaper and other slight imperfections did not affect my overall satisfaction.
Service
9.0
The staff at the hotel were kind and capable of handling difficult situations. They were attentive and provided excellent service throughout my stay.
Location
10.0
The location of the hotel is excellent as it is right in the center, within walking distance to many attractions, restaurants, and bars. It made my exploration of Sofia very convenient.
Dining
7.0
I enjoyed dining at the hotel in a beautiful and calming environment. The staff was friendly and the food, while it had some setbacks, was still good.
Facilities
8.0
The facilities at the hotel met my needs, offering a good range of services that enhanced my overall experience.
Alice
United States, May  2023
6.6/10

The hotel had its ups and downs. The location was perfect right in the heart of the city, close to everything you need, but the rooms weren't as clean as expected. The service was a mixed bag with some staff being very helpful while others were not up to par. The dining experience was okay, not the best I've had. However, the facilities were decent overall.

Rooms
5.0
The deluxe rooms were not cleaned as advertised, and mine was also dirty. Had to request cleaning multiple times.
Service
6.0
The service was a bit inconsistent. Some staff were very nice and helpful, assisting us in booking trips, but there were issues with blocking a large amount of money from my card.
Location
9.0
The location was unbeatable, right next to the Serdika metro station in the heart of the city center. Easy access to restaurants, tourist spots, and the metro.
Dining
6.0
The dining was okay, but not exceptional. Breakfast was average, so I opted to eat elsewhere during my stay.
Facilities
7.0
The facilities were decent overall.
Thomas
United Kingdom, April  2023
7.8/10

The hotel may not scream 'Luxury' as expected, but my stay was warm and comfortable. The proximity to the nightclub across the street posed some noise inconvenience, and I noticed a small crack in the ceiling of my room. However, the service was helpful and the location excellent, right in the heart of the city with easy access to restaurants and bars.

Rooms
7.0
Despite not exuding luxury, my room was warm and comfortable.
Service
8.0
The service was helpful and attentive throughout my stay.
Location
9.0
The location was perfect for exploring the city, within walking distance of many attractions and amenities.
Dining
7.0
The dining experience offered a reasonable buffet with a mix of local and international options.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
Great location
Proximity to nightclub
Ruth
United States, April  2023
6.6/10

My stay at the hotel was an interesting experience. The rooms were cozy and had a unique feature of being able to see Roman ruins in the inner courtyard, but they were on the tiny side and of a pretty poor standard. Despite that, the room was warm and had its charms. The service, though not professional, had its highs and lows, with a loud argument occurring with a lady who seemed out of place, yet the waiting staff in the dining room and reception were exceptional, friendly, and helpful. The location was fantastic, right in the heart of the city and surrounded by shops, restaurants, and cafes, making it super convenient to explore the area, although I did notice some renovations taking place simultaneously. Dining offered a variety of flavors, with something for everyone to enjoy, but it fell short with poor quality and forgotten items. Overall, the experience was quite mixed.

Rooms
6.0
The rooms were tiny and of a pretty poor standard, but had a unique feature of being able to see Roman ruins in the inner courtyard. Despite the size, the room was warm.
Service
7.0
The service had its ups and downs. While some staff were not professionals and seemed arrogant, others, like the waiting and reception staff, were exceptional, friendly, and very helpful.
Location
9.0
The location was great for my trip, right in the heart of the city and surrounded by shops, restaurants, and cafes. It was super convenient to get around and explore, even though some renovation was ongoing.
Dining
5.0
The dining experience had a variety of flavors, but fell short with poor quality, forgotten items, and unimpressive products and flavors.
Facilities
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Rooms and Guests2 Guests, 1 Room